Shipping Policy
Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays) after payment is received.
- You will receive a confirmation email with tracking details once your order has shipped.
Shipping Methods & Delivery Time
We offer reliable and discreet shipping across Canada. Estimated delivery times are as follows:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
Please note that delivery times may vary due to factors beyond our control, such as postal delays or extreme weather conditions.
Shipping Fees
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- We may offer free shipping on orders above a certain amount—check our website for current promotions.
Discreet Packaging
Your privacy is important to us. All orders are shipped in plain, unmarked packaging to ensure confidentiality.
Shipping Restrictions
- We currently ship only within Canada.
- We do not ship to P.O. Boxes—please provide a valid residential or business address.
- Customers are responsible for ensuring that gummies are legal in their province before purchasing.
Lost, Stolen, or Damaged Packages
- If your package is lost or stolen after delivery, we are not responsible for reimbursement. Please ensure you provide a secure delivery address.
- If your package arrives damaged, contact us within 48 hours with photos of the damage, and we will work on a resolution.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Use this to monitor your delivery status.
Contact Us
If you have any questions about shipping, feel free to contact our support team at [email protected].